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- Dear
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- You are to be highly commended for the way that you handled
- the emergency that occurred yesterday.
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- The paramedics have informed us that if you hadn't acted as
- quickly as you did, our customer's attack might have been
- fatal. Thanks to your fast reaction, she is already out of
- intensive care and on the road to recovery.
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- We are very proud of your association with our organization.
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